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Frequently Asked Questions

Welcome to PooBusters, LLC where we tackle the stinky side of pet ownership with care and consistency.  Here are some common questions to help you learn more about our pet waste removal services:

Why Choose PooBusters, LLC?

At PooBusters, LLC we pride ourselves on our attention to detail, reliability, and dedication to customer satisfaction. Our goal is to exceed your expectations with every cleaning, leaving your outdoor space fresh and clean. What sets PooBusters, LLC apart from other pet waste removal services?

Expertise: With years of experience in the customer service industry, our team possesses the knowledge and skills to tackle any pet waste removal challenge.
 

Reliability: You can count on PooBusters, LLC to be there when you need us. We're committed to prompt and dependable service, ensuring that your outdoor areas stay clean and sanitary.

Convenience: Say goodbye to the hassle of pet waste cleanup. Our convenient scheduling options and flexible service plans make it easy to keep your outdoor spaces in top condition, without lifting a finger.

Environmental Responsibility: We care about the planet just as much as we care about your lawn. That's why we utilize eco-friendly practices and products in all of our services, minimizing our environmental footprint while maximizing results.

What services does PooBusters, LLC offer?

PooBusters, LLC services residential and dog-friendly commercial properties, including doggy daycares, hotels, apartments, condos, and more. We offer customizable packages, including one-time cleanups for special events and recurring visits tailored to your needs.

 

Do you provide services outside of Melissa,Texas?

We currently service Melissa/Anna, Texas and the surrounding area.

Can my dog(s) be outside while you're servicing my yard?
Absolutely! We love meeting our furry clients. If your dog(s) aren't fond of visitors, just let us know, and we'll make sure to coordinate accordingly.

 

How often do you provide pet waste removal services?
We offer flexible scheduling options to suit your needs. Whether you require weekly, twice a week, three times a week or bi-weekly cleanings, we can accommodate your preferences.

Do I need to be home during the pet waste removal service?
No, you don't need to be home. Our experienced team will access your yard or property as scheduled, complete the cleaning, and secure the area before leaving.

Can you call or text before you arrive?
Yes, we're happy to give you a heads-up when we're on our way. Just let us know your preference, and we'll make sure to notify you.

 

What measures do you take to ensure the safety of my pets during the cleaning process?
The safety and well-being of your pets are our top priorities. Our team is trained to handle pet waste removal with care and caution. If your pet displays aggressive behavior, we ask that they be confined during the cleaning to ensure the safety of our team members.

 

Do you deodorize or sanitize yards?
Yes, we offer a product that neutralizes odors from pet waste, urine, and vomit, including on artificial turf.  This service incurs an additional fee.

Are there any additional services offered apart from pet waste removal?
Currently, our primary focus is on dog waste removal. However, we may offer additional services in the future. Stay tuned for updates!

 

How do I schedule a pet waste removal service with PooBusters, LLC?
Scheduling a service with us is simple. You can reach out to us via phone at (469) 790-3766 or email us at poobustersllc@gmail.com to discuss your needs and set up a convenient cleaning schedule.

What if I need to skip a service day?
No problem! Just contact our command center via call, email, or text to let us know.

 

What happens in bad weather?
Rain, sleet, snow, or shine, we're committed to clearing your yard of waste. We'll monitor severe weather and reschedule if necessary.

How do you bill for the service?
Our services are billed the day of or the day after completion and accept various payment methods. 

Should I notify you if my dog is sick?
Yes, please inform us if your dog is sick so we can take necessary precautions.

 

Do you need external access to my backyard?
Yes, we require external access to your backyard, such as through a gate, for our services.

 

We hope these FAQs provide clarity about our pet waste removal service. If you have any further questions or would like to schedule a cleaning, don't hesitate to contact us. Thank you for considering PooBusters, LLC for your pet waste removal needs!

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